Insurance Company Hong Kong – Blue Insural, the first Hong Kong digital life insurance company, is receiving digital technologies to facilitate access to life insurance and make it effective for consumers.
The partnership with Cloud is an integral part of his digital journey that began in 2019. It has helped create a newly established blue infrastructure to increase productivity, improve operating standards and increase customer service capability.
Insurance Company Hong Kong
According to the insurer, it was a game replacement. The program recorded a 91 percent “quote and buy” blue growth compared to the previous year in 2021 and recorded new business premiums in the same period of 11 percent.
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During the 11.11 promotional campaign last year, the cloud infrastructure was extremely useful that businesses were often faced with online traffic from consumers who usually deals with the best shopping opportunities in the year.
“With the rapid progress in digital technology, customers are now waiting for more online, including the speed, convenience and safety of online platforms. They also have higher demands for health and defense products and want to get more personalized products and services from the market, CE says CEO and Blue General Manager Charles Hung.
Traditionally, the insurance industry is famous for its complex procedures and excessive papalism, which may result in a misunderstanding or does not cause enough information about the products.
Many industrial players have received a digital pivot to respond to the interests of customers and online product and insurance services in recent years, especially through pandemic crowning.
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It was not easy to look for changes and innovations, but efforts are paying for it. Since the full operating system was transferred to Cloud in 2019, the platform offers a faster, easier and more personalized customer experience.
In addition, annual CT blue operational costs decreased after the new system was launched and brought more visibility along the CT land. It was easier and faster for the IT team to see anomalies, to perform root analysis and to address performance problems.
“We are able to provide our customers from one -hand digital insurance services online. This uninterrupted trip is adjusting blue instead of many market competitors with heritage systems and processes. ”
Online Insurance shows only two percent of the general market share in Hong Kong, a long distance behind China, other US and European markets.
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“The heart of the cloud -Hong Kong insurance industry was an exciting movement,” Cloud International Senior Vice President Poshu Yeung said.
“Cooperation shows what we can do with cloud -based solutions to help the customer’s insurance experience. We hope that this initiative has created a new standard for the industry and creates more opportunities for cooperation. “
T Ent Cloud said it would continue to deepen cooperation with Blue through new products supported by developing technologies as a special cloud special cloud and AI -based customer data platform.
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About Us-award-china Taiping Life Insurance(hong Kong)company Limited
Founded in 1933, our Hong Kong business offers comprehensive health and fitness solutions to employers, employees and individual customers. With our comprehensive global health network, we offer medical benefits of the global group that provides comprehensive and customized scope for a wide range of organizations. For individual customers, we offer a series of health insurance plans that meet the different needs of customers.
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The group is a global health company dedicated to improveing health and vitality (NYSE: CI). We challenge ourselves to a partner and renew your health better.
The Group includes health care services, Evernorth Health Services or products and services marketed under their subsidiaries. We keep sales capabilities in more than 30 countries and judicial zones and we have more than 164 million customer relations worldwide.
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